Terms of Service
Last Updated: June 8, 2023
This document (the “Agreement”) constitutes a legal agreement between you and Jackbox Games, Inc., and its related companies and affiliates (collectively, “JBG,” “we,” or “us”) that governs the relationship between you and JBG with respect to your use of JBG’s games, products, services and websites accessed through internet-capable platforms, including game consoles, personal computers, mobile devices, and in-game applications and software hosted by third-parties. (collectively, the “Services”).
1. ACCESS TO THE SERVICE
In order to use or access the Service, you affirm that (i) you are at least 18 years of age (or have reached the age of majority if that is not 18 years of age where you live) or you have reviewed this Agreement with your parent or guardian and he or she assents to this Agreement on your behalf and takes full responsibility for your compliance with them; and (ii) you are a legal resident of a country where your access to and your play, purchase, receipt and use of the applicable Services are permitted. You represent that you are fully able and competent to enter into the terms, conditions, and representations set forth in this Agreement.
2. LIMITED LICENSE TO USE THE SERVICE
Subject to your compliance with this Agreement, JBG grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to use and access the Service, solely for your personal, non-commercial use.
You agree not to (a) use the Service for any use or purpose other than as expressly permitted by this Agreement, or (b) copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Service or any portion thereof, except as expressly permitted in this Agreement. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by JBG or its licensors, except for the permissions and rights expressly granted in this Agreement.
If you violate this Agreement, JBG reserves the right to immediately and without notice terminate or suspend your access to the Service.
3. PROPRIETARY RIGHTS
All content and materials comprising the Service, including without limitation, software, computer code, HTML, APIs, design, artwork, graphics, video, animations, sounds, musical compositions, audio-visual effects, games, titles, themes, objects, icons, virtual items, characters, stories, dialogue, catch phrases, concepts, formats, effects, methods of operation and documentation, and the selection and arrangement thereof (“Content”) and the trademarks, service marks, trade dress and logos contained therein (“Marks”) are owned by JBG or its licensors. All other trademarks, service marks, trade names and logos used on the Service, with or without attribution, are the property of their respective owners.
You acknowledge and agree that the Content and Marks are protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws of the United States and similar laws of other jurisdictions. JBG reserves all rights, including without limitation, all intellectual property rights or other proprietary rights, in connection with the Content and Marks.
You will not obtain any ownership interest in the Content, Marks or our Services through this Agreement or otherwise. All rights to the Content not expressly granted in this Agreement are reserved to their respective copyright owners. Except as expressly authorized by this Agreement or on our Services, you may not copy, reproduce, distribute, republish, download, perform, display, post, transmit, exploit, create derivative works or otherwise use any of the Content or Marks in any form or by any means, without the prior written authorization of JBG or the respective copyright owner, which may be granted at its sole discretion.
4. USER GENERATED CONTENT
User generated content (“UGC”) is defined as any content, material, data and information that you create, upload to, or transmit through the Service, or that is extracted from your Third Party Service profile, including, without limitation, text, images, stories, photos, sound, music, drawings, sketches and game questions.
By posting any UGC on, through or in connection with the Service, you hereby grant to JBG a perpetual, irrevocable, non-exclusive, fully-paid and royalty-free, sublicensable, transferable, worldwide license to use, modify, excerpt, adapt, store, translate, sub-license, create derivative works and compilations based upon, publicly perform, publicly display, reproduce, and distribute such UGC, in whole or in part, on, through or in connection with the Service or in connection with any commercialization, distribution, or syndication thereof on and through all media formats now known or hereafter devised, for any and all purposes including, but not limited to, promotional, marketing, research, trade or commercial purposes. JBG’s use of such UGC shall not require any further notice to you and such use shall be without the requirement of any permission from or payment to you or to any other person or entity. JBG may remove any UGC at its sole discretion at any time. UGC is not confidential and will not be returned to you.
If UGC that you create and publish reproduces your name, likeness, image, and/or voice (collectively, “Image”), you acknowledge and agree that JBG has the right to use your Image as part of the Service pursuant to the broad license stated above. If the UGC you publish on the Service features the Image of any person other than yourself, you represent and warrant that you have received permission from the relevant person for the use of his/her Image by JBG in accordance with the terms of this Agreement, and you indemnify JBG for any losses which JBG may incur pursuant to the Indemnification provision of this Agreement.
Please note that not all Services allow the posting of UGC and JBG reserves the right to limit the storage capacity of UGC that you post on, through or in connection with the Service. JBG also reserves the right (but not the obligation) to remove and permanently delete any UGC from the Service with or without notice for any reason.
You represent and warrant that: (a) you own the UGC posted by you on, through or in connection with the Service, or otherwise have the right to grant the license set forth in this Section, and (b) the posting of UGC by you on, through or in connection with the Service does not violate the privacy rights, publicity rights, intellectual property rights, contract rights or any other rights of any person or entity. You agree to pay for all royalties, fees, and any other monies owing any person or entity by reason of the use of any UGC posted by you on or through the Service.
You agree not to share, post, or otherwise disseminate any UGC that is, in JBG’s sole discretion, offensive, demeaning, defamatory, or otherwise inappropriate, including but not limited to: content that directly or indirectly threatens an individual or group, promotes self-Injury or suicide, is bullying or harassing, facilitates criminal or otherwise illegal activity, promotes sexual violence or exploitation, or is hate speech.
If you feel that any UGC violates these terms, you may request that we review it by submitting the content for review via email to email@example.com.
5. LIVE STREAMING JBG GAMES
JBG welcomes the streaming of its games to a live audience (“Live Streaming Content”) via Twitch and other video streaming services, provided that such Live Streaming Content complies with this Agreement and the following conditions:
- Live Streaming Content must have no commercial (i.e., monetary) objective. As an exception to this, you are permitted to monetize Live Streaming Content (such as Twitch and YouTube videos) with advertisements, subscriptions, bits, or other monetization tools integrated into the streaming platform, as well as external subscriptions such as patreon donations. You may not sell tickets or charge money for “virtual gameshow nights” and similar activities. You may not sell or resell access to the Services.
- All Live Streaming Content must be appropriate for the audience of the Services, comply with applicable law, and be free of any material that violates the rights of others or that is offensive, sexually explicit, or defamatory (as determined by JBG).
- You may not say, publish or engage in any conduct that would lead viewers to believe that the Live Streaming Content is endorsed, approved or sponsored by JBG, or produced in partnership with JBG. In addition, the Live Streaming Content must not include any co-branded content without JBG’s express written consent (e.g., promoting sponsorships with other companies).
- You may not use any JBG Content or Marks in a manner that is derogatory or that may damage the reputation or goodwill of JBG (as determined by JBG).
- The Live Streaming Content may not include links or information related to exploits or hacks to the Services or any other games.
- JBG, at any time and in its sole discretion, may revoke your permission to create and publish Live Streaming Content and reserves the right to remove the content from any third-party service and/or take other action it deems appropriate.
6. DMCA POLICY
JBG respects the intellectual property rights of others and expects users of the Service to do the same. We will respond to notices of alleged copyright infringement that comply with applicable law and are properly provided to us.
If you believe that your content has been copied in a way that constitutes copyright infringement, please provide us with the following information: (i) a physical or electronic signature of the copyright owner or a person authorized to act on their behalf; (ii) identification of the copyrighted work claimed to have been infringed; (iii) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; (iv) your contact information, including your address, telephone number, and an email address; (v) a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (vi) a statement that the information in the notification is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.
We reserve the right to remove content alleged to be infringing without prior notice and at our sole discretion. In appropriate circumstances, JBG Games will also terminate a user’s account if the user is determined to be a repeat infringer. Our designated copyright agent for notice of alleged copyright infringement appearing on the Service is:
Jackbox Games, Inc.
Attn: Copyright Agent
811 W Evergreen Ave.
Chicago, IL 60642
7. RULES OF CONDUCT
Your use of the Service is subject to all applicable local, state and national laws and regulations. You are solely responsible for all activities, acts and omissions that occur in, from, through or under your account. You shall not use, allow, or enable others to use the Service, in any manner that is, attempts to, or is likely to:
- be libelous, defamatory, vulgar, indecent, or obscene, pornographic, sexually explicit, racially, culturally, or ethnically offensive, harmful, harassing, intimidating, threatening, discriminatory, or abusive, or which may or may appear to impersonate anyone else;
- affect us adversely or reflect negatively on us, our goodwill, name or reputation or cause duress, distress or discomfort to us or anyone else, or discourage any person, firm or enterprise from using all or any portion, features or functions of the Service, or from advertising, linking or becoming a supplier to us in connection with the Service;
- use cheats, exploits, automation software, bots, hacks, mods or any unauthorized third party software designed to modify or interfere with the Service or any JBG game experience;
- exploit, distribute or publicly inform other members of any game error, miscue or bug which gives an unintended advantage;
- send or result in the transmission of junk e-mail, chain letters, duplicative or unsolicited messages, surveys, contests, pyramid scheme, or so-called “spamming” and “phishing”;
- unless approved by us, be used for commercial or business purposes, including, without limitation, advertising, marketing or offering goods or services, whether or not for financial or any other form of compensation or through linking with any other website or web pages;
- transmit, distribute or upload programs or material that contain malicious code, such as viruses, timebombs, cancelbots, worms, trojan horses, spyware, or other potentially harmful programs or other material or information;
- create a false identity for the purpose of misleading others or forge any TCP/IP packet header or part of the header information in any email or newsgroup posting for any reason;
- contact anyone who has asked not to be contacted; “stalk” or otherwise harass anyone;
- violate any laws, regulations (including, without limitation, laws regarding the transmission of technical data or software exported from the United States), judicial or governmental order or any treaties, or violate or infringe upon any intellectual property rights, rights of publicity or privacy or any other rights of ours or of any other person, firm or enterprise;
- gain unauthorized access to the Service, other users’ accounts, names, passwords, personally identifiable information or other computers, websites or pages, connected or linked to the Service;
- disrupt, impair, alter or interfere with the use, features, functions, operation or maintenance of the Service or the rights of use and enjoyment of the Service by any other person, firm or enterprise; or
- use the Service in any manner which violates or is inconsistent with the terms and conditions of this Agreement.
8. USER DISPUTES
You are solely responsible for your interaction with other users of the Service and other parties that you come in contact with through the Service. JBG hereby disclaims any and all liability to you or any third party relating to your use of the Service. JBG reserves the right, but has no obligation, to manage disputes between you and other users of the Service.
9. USER FEEDBACK
In general, JBG does not accept, via the Service or otherwise, unsolicited submissions including, without limitation, submissions of game ideas, characters, drawings, information, suggestions, proposals, ideas or concepts (collectively, “User Feedback”). Therefore, any similarity between an unsolicited submission and any elements in a JBG creative work or Service would be purely coincidental. However, on occasion, we may request feedback from our users in the form of a survey or similar submission. Any and all User Feedback provided by you to JBG, whether solicited or not, and all rights contained therein, will become the sole property of JBG and may be used, copied, sublicensed, adapted, transmitted, distributed, publicly performed, published, displayed or deleted as JBG sees fit. You agree that you are not entitled to any compensation, credit or notice whatsoever in connection with your User Feedback or JBG’s use thereof.
10. LINKS AND THIRD PARTY
The Service may contain links to third-party websites or resources. You acknowledge and agree that we are not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by JBG of such websites or resources or the content, products, or services available from such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.
From time to time, during your use of the Service, you may communicate with, receive communications from, be re-directed to, interact with, or participate in or use the services or obtain goods and services of or from, third parties such as our advertisers, sponsors, promotional partners (collectively, the “Advertisers”). All such communication, interaction and participation is between you and such Advertisers and we shall not be responsible or liable to you in any way in connection with these activities or transactions (including, without limitation, any representations, warranties, covenants, contracts or other terms or conditions that may exist between you and the Advertiser or any goods or services you may purchase or obtain from any Advertiser).
11. SHORT MESSAGE SERVICE
Signing Up and Opting-In to SMS
Enrollment in SMS requires you to provide your mobile phone number and to agree to these terms and conditions. You may not enroll if you are under 18 years old. Before SMS will start, you will need to agree to these terms. JBG reserves the right to stop offering SMS at any time with or without notice.
By opting into SMS, you:
- Authorize JBG to send recurring automated text messages to the mobile phone number associated with your opt-in (i.e., the number listed on the opt-in form or, if none, the number from which you send the opt-in, or, if none, the number on file for the account associated with your opt-in).
- Acknowledge that you do not have to agree to receive messages as a condition of purchase.
- Confirm that you are the subscriber to the relevant phone number or that you are the customary user of that number on a family or business plan and that you are authorized to opt in.
- Consent to the use of an electronic record to document your opt-in. To request a free paper or email copy of the opt-in or to update our records with your contact information, email firstname.lastname@example.org or visit https://jackboxgames.happyfox.com/home/. To view and retain an electronic copy of these terms or the rest of your opt-in, you will need (i) a device (such as a computer or mobile phone) with internet access, and (ii) and either a printer or storage space on such device. For an email copy, you'll also need an email account you can access from the device, along with a browser or other software that can display the emails.
Content You May Receive
Once you opt-in to SMS on 52976, your message frequency may vary. You may receive alerts about topics including sale promotions, event information, product launch announcements, cart reminders, back in stock alerts, price drop alerts, and/or low inventory alerts.
Charges and Carriers
Message and data rates may apply. Please consult your service agreement with your wireless carrier or contact your wireless carrier to determine your phone's pricing plan and the charges for sending and receiving text messages. You acknowledge that you are responsible for any message, data or other charges incurred (usage, subscription, etc.) as a result of using SMS.
Supported carriers are AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers. SMS may not be available on all wireless carriers. JBG may add or remove any wireless carrier from SMS at any time without notice. JBG and mobile carriers are not responsible for any undue delays, failure of delivery, or errors in messages.
To Stop SMS
To stop receiving text messages from JBG, text the word STOP to 52976 any time or reply STOP to any of the text messages you have received from JBG. This is the exclusive method for opting out. After texting STOP to 52976, you will receive one additional message confirming that your request has been processed.
You can text HELP for help at any time to 52976. This will provide you with an email address and URL to customer service (email@example.com and https://jackboxgames.happyfox.com/home/).
12. DISCLAIMER OF WARRANTY
Your access to and use of the Services or any Content is at your own risk. You understand and agree that the Service is provided to you on an “AS IS” and “AS AVAILABLE” basis. Without limiting the foregoing, JBG AND ITS PARTNERS DISCLAIM ANY WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. We make no warranty and disclaim all responsibility and liability for the completeness, accuracy, availability, timeliness, security or reliability of the Service or any content thereon. JBG will not be responsible or liable for any harm to your computer system, loss of data, or other harm that results from your access to or use of the Service, or any Content. You also agree that JBG has no responsibility or liability for the deletion of, or the failure to store or to transmit, any Content and other communications maintained by the Service. We make no warranty that the Service will meet your requirements or be available on an uninterrupted, secure, or error-free basis. No advice or information, whether oral or written, obtained from JBG or through the Service, will create any warranty not expressly made herein.
You also acknowledge that the time that you spend on the Service, including any dollar amounts or achievements accumulated in our games, is solely for entertainment purposes and that no value can be attributed to such time. Accordingly, please do not contact us requesting payment of your “winnings” as such requests will not be honored.
13. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, JBG AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (ii) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES; (iii) ANY CONTENT OBTAINED FROM THE SERVICE; AND (iv) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR UGC, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT JBG Games HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
Upon JBG’s and/or its licensors’ request, you agree to defend, indemnify and hold harmless JBG, its licensors and any JBG affiliates, contractors, vendors, and content providers from all liabilities, claims and expenses, including attorneys’ fees, that arise from or relate to a breach of these Agreement for which you are responsible or in connection with your distribution of any UGC on or through the Service. Without limiting the generality of the foregoing, you agree to indemnify and hold JBG and its licensors harmless for any improper or illegal use of your account, including the illegal or improper use of your account by someone to whom you have given permission to use your account. You agree that you will be personally responsible for your use of Service and for all of your communication and activity on the Service, including any content you contribute, and that you will indemnify and hold harmless JBG, JBG’s licensors and JBG affiliates from any liability or damages arising from your conduct on the Service, including any UGC that you contribute.
JBG and its licensors reserve the right, at their own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In that event, you shall have no further obligation to provide indemnification to JBG and/or its licensors in that matter.
15. EXPORT CONTROLS
Software available in connection with the Services (the “Software”) is further subject to United States export controls. No Software may be downloaded from the Services or otherwise exported or re-exported in violation of U.S. export laws. Downloading or using the Software is at your sole risk.
16. CHANGES TO THIS AGREEMENT.
JBG reserves the right, in its sole discretion, to modify or revise this Agreement at any time, and you agree to be bound by such modifications or revisions. Any such change or modification will be effective immediately or, where required by law, 30 days after its publication in connection with the Service. JBG may notify you of any such changes by providing a link to the new Agreement before you use the Service, posting the notice of such changes on JBG’s website, or sending notice via other means. Your continued use of the Service after any changes or modifications to this Agreement are posted will constitute your acceptance of, and agreement to, such changes or modifications. If you object to any change or modification, your sole recourse shall be to cease using the Service.
17. ARBITRATION AND CLASS ACTION WAIVER.
Please read this carefully. It affects your rights. Any dispute or claim relating in any way to your use of JBG’s services will be resolved by binding arbitration, rather than court.
This agreement to arbitrate is intended to be broadly interpreted, and expressly includes claims brought under any statute, regulation, or legal or equitable theory. You and JBG hereby agree that the Federal Arbitration Act, 9 U.S.C. 1, et seq. (“FAA”) applies to this agreement to arbitrate, and governs all questions of whether a dispute is subject to arbitration. Unless you and we agree otherwise in writing, arbitration shall be administered by the American Arbitration Association’s Consumer Arbitration Rules in effect at the time of filing of the arbitration (the “AAA’s Rules”). However, just as a court would, the arbitrator or arbitrators must honor the terms and limitations in this Agreement, and can award damages and relief (including any attorneys’ fees) authorized by law and/or the AAA’s Rules. The arbitration decision and award is final and binding, with some exceptions under the FAA, and judgment on the award may be entered in any court of competent jurisdiction. YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND JBG ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING.
THIS AGREEMENT DOES NOT ALLOW FOR CLASS ARBITRATIONS EVEN IF THE PROCEDURES OR RULES OF THE AAA WOULD. RATHER, YOU AND WE ARE ONLY ENTITLED TO PURSUE ARBITRATION ON AN INDIVIDUAL, BILATERAL BASIS. FURTHER, AND UNLESS YOU AND JBG AGREE OTHERWISE IN WRITING, THE ARBITRATOR(S) MAY NOT CONSOLIDATE MORE THAN ONE INDIVIDUAL PARTY’S CLAIMS WITH ANY OTHER PARTY’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR COLLECTIVE PROCEEDING.
You and JBG are each responsible for our respective costs relating to counsel, experts, and witnesses, as well as any other costs relating to the arbitration. The AAA’s Rules regarding costs and payment apply.
This agreement to arbitrate does not preclude you from bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against us on your behalf.
If any term of this Section (Arbitration and Class Action Waiver) is to any extent illegal, otherwise invalid, or incapable of being enforced, such term shall be excluded to the extent of such invalidity or unenforceability; all other terms hereof shall remain in full force and effect; and, to the extent permitted and possible, the invalid or unenforceable term shall be deemed replaced by a term that is valid and enforceable and that comes closest to expressing the intention of such invalid or unenforceable term. If application of this Severability provision should materially and adversely affect the economic substance of the transactions contemplated hereby, the Party adversely impacted shall be entitled to compensation for such adverse impact, provided the reason for the invalidity or unenforceability of a term is not due to serious misconduct by the Party seeking such compensation.
(a) This Agreement states your entire agreement with JBG regarding the use of the Service. If any portion of this Agreement is held invalid or unenforceable, that portion shall be construed in accordance with applicable law as nearly as possible to reflect the original intention of the parties, and the remainder of this Agreement shall remain in full force and effect.
(b) No delay or failure to take action under this Agreement shall constitute any waiver by JBG of any provision of this Agreement.
(c) This Agreement shall be governed by the laws of the State of Illinois without regard to its conflict of laws rules.
(d) Any cause of action by you must be instituted within one year after the claim or cause of action has arisen, or be barred.
(e) This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by JBG without restriction.
19. CONTACTING US.
If you have any questions about this Agreement, or the practices of JBG Games’s Service, please contact us at firstname.lastname@example.org or write to us at:
Jackbox Games, Inc.
811 W Evergreen Ave.
Chicago, IL 60642
Attn: Customer Support